At our pet sitting and dog walking service, we prioritize the protection of your privacy and the security of your data. Our Privacy Policy is designed to detail how we handle personal data in accordance with a range of international privacy regulations, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy is applicable to all activities within our domain, which includes our website, applications, services, and products. Please be aware that this privacy policy does not cover any third-party platforms, applications, products, or services that may be linked from our platform, each of which will have its own privacy policy.
Our Privacy Policy encompasses interactions where you:
- Utilize our applications and services as a user
- Browse our websites that fall under this Privacy Statement
- Engage with us through communications like newsletters, emails, calls, or text messages/SMS
We collect various types of personal data to provide and improve our services. This includes:
- Account details necessary for service access
- Payment information for transaction processing
- Financial records as required for billing purposes
- Purchase history to offer relevant services
- Mobile device identifiers for app functionality and support
- Location data to enhance service delivery in some cases
- Feedback you provide to help us improve
- Social media information if you choose to link your account
- Product information related to the services you use
We gather this information through various means, including direct user input, interactions with our services, and automated technologies like cookies. Additionally, we may receive personal data from third parties, all of which is subject to their respective privacy policies.
Our website uses cookies to provide a tailored user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, with each type playing a specific role in our service delivery. You can manage your cookie preferences through our dedicated Cookie Manager.
We maintain data retention policies that comply with legal requirements and the original purpose of data collection. Once this purpose is fulfilled or the data is no longer legally required, we take steps to delete or anonymize the information.
To protect your personal data, we have implemented organizational safeguards and security measures. These include encryption for communication and ensuring that any third parties processing your data do so in a secure manner.
We recognize the importance of protecting children’s privacy. Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without parental consent or as permitted by law.
Our Privacy Policy outlines your rights regarding your personal data, which may include access to your data, the ability to rectify inaccuracies, request erasure, restrict processing, obtain a copy of your data, object to processing, non-discrimination for exercising your privacy rights, and the option to withdraw consent at any time. To exercise these rights, please reach out to our privacy team using the contact information provided.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through updates on our website.
For inquiries, requests to unsubscribe, or questions regarding your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your trust is important to us, and we are committed to upholding your privacy rights.